Call Center Outsourcing Professionals

Our business provides 24/7 inbound
answering services and call center solutions.

An award winning call center and multi-channel contact center solution.

TelAssist provides quality outsourced personnel to professionally handle your inbound calls 24/7, freeing your staff to address other corporate matters without distractions. We deliver a wide array of call center services, including customer support, help desk services, and order processing solutions.

About Us

Experts in customer contact since 1947, we are passionate about our clients’ and their brands — and we express each of their unique personalities and brands as we deliver cheerful customer support to leave prospects and clients with a positive impression with each and every interaction.

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our services

Depend on TelAssist to provide well qualified and helpful agents 24/7. After-hours, during business hours, or as needed, our agents will serve your callers with your specific instructions. Utilizing both scripting and decision tree logic enables our agents to effectively serve your callers’ needs.

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In order to offer the best possible pricing to our customers, most of our service packages are based upon the time our agents are actively serving your organization. Agent time is calculated in exact seconds for total cumulative time. Additional actions and services are tabulated on a per use basis.

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Have questions or want to interview us?

We feel fortunate to have an opportunity to serve new customers.
We welcome the chance to share ideas and to discuss your customer contact needs.
Simply fill out the form below or give us a call at 888.446.8854.

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