Call Center Services
About Us
Tel*Assist Call Center Outsourcing Services
reliably responds to your call management challenges
by developing a complete communications plan for your business.
With expertly trained staff, Tel*Assist provides call
center services days, nights, weekends and holidays. Through
customer service and operational expertise, Tel*Assist provides
a full range of call center services, including program building
for customer support, order taking, dispatch and tier 1 help desk.
Founded in 1947 as the DuPage Answer Service, Tel*Assist Call Center Outsourcing Services has 2 facilities in the Chicago, Illinois area. Both locations
use specialized call center equipment with Internet enabled
operator positions.
CALL CENTER SERVICES:
- 24 Hour Operator Services
- Dispatch Services
- Advertising Response
- Trouble Ticket Initiation
- Customer Support
- Interactive Voice Response and Other Enhanced Service
Application
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- Absentee Attendance Reporting
- Overflow Customer Service
- Market Research
- Dealer Locator
- Web Response
- CRM Customer Relationship Management
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CONSULTING SERVICES:
- Voice Application Development
- Data Application Development
- Database Design
Contact us today to learn how our call center services will help your business succeed.
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