Call Center Outsourcing Professionals

Tel*Assist offers call center outsourcing solutions for all
of your call management needs.

When you entrust your call center outsourcing to Tel*Assist, you’ll receive service that goes beyond basic customer care. You’ll get peace of mind knowing that your calls are being professionally handled, exactly how you determine they should be.

Let us develop a complete communications plan for your company from our full range of call center outsourcing services, including:

Call Management and Client Service:

	24 Hour Operator Service
	Web Enabled Service
	Customer Support
	Interactive Voice Response
	Telephone Answering Service
	Absentee/Attendance Reporting
	Advertising Response
	CRM - Customer Relationship Management

Consulting Service:

	Voice Application Development
	Customer Relationship Management
	Web Enabled Call Center Transition

Tel*Assist Makes a Difference
At Tel*Assist, we understand the importance of delivering the basics: quick answer time, attention to instructions, and accurate and timely dispatch. As a strategic partner, Tel*Assist can become the 24-hour support center you need in order to improve your position in today's competitive marketplace.

Web-Enabled Call Center Services

	Call Forwarding / Directing
	Call Handling
	Call Escalation
	Using Your Data
	Call Confirmation
	Call Reports
	Web Enabled

Tel*Assist has telecommunication solutions to meet all your business’s needs: answering services, customer care call center, customer service outsourcing, and web-enabled call centers

"Tel*Assist Call Center Outsourcing Services has proven to be a valuable asset to our company.
Extremely reliable, professional and courteous at all times."

P. Stewart
Customer Support Manager
Major Internet Service Provider